If you have made a booking to fly with Swoop airlines, but you are not being able to travel due to any other emergency, then you can cancel the ticket. You can go through the cancellation process and get the ticket canceled. After canceling the ticket, you can request a refund from the team and get the same. To get a refund from them, you can choose to apply for it. Read the content given below, which has all the details related to refunds.
Swoop Airlines Refund Policy
If you wish to get a refund from Swoop Airlines, then you also be aware of the refund policy of Swoop Airlines. The guidelines of the policies are as follows:
If you wish to get a refund from the airline, you must cancel the ticket which has been bought seven days before the departure date. This is irrespective of the type of ticket and fare type of the ticket.
If you have a non-refundable ticket, you must cancel the same within the risk-free cancellation.
If you have a refundable reservation, you can cancel the ticket anytime three hours before the departure date.
If the airline cancels the booking at the last one, due to whatever reason may be except bad weather conditions at the arrival destination, then you can choose to cancel the booking. In this case, the airline is entitled to refund you. The airline even might book a new ticket on your behalf.
Swoop Airlines Refund Process
To know about the refund process, you can either contact the Swoop Customer Service Phone Number or go through the online process, and for the online method; you can follow the below-given steps. The steps are as follows:
Get on to the webpage of the airlines.
Then, tap on the manage booking option and retrieve your booking.
Choose the refund option from the menu icon list on the booking summary page.
Then, go through the refund form that is given to you. Fill out the form providing all the required information.
After filing the form, submit it, and then you shall receive an email regarding the same with a refund ticket number.
Get a refund request done over call
If you wish to get a refund, you can request the same through a phone call. In order to call them, you can go through the webpage of the airline and then navigate to the contact page. You will have to reach out to the contact us section on the contact page. From this, it shall forward you to a new page. Then, search for the call option and tap on the phone icon. Then, you will get a number. Give a call to them, and follow the IVR process so that you can get with a representative from the team and then ask the representative to help you with your query.
If you have any other queries regarding How Can I Get Refund From Swoop, then you can surf through the webpage of the airlines or communicate with an agent from the team who can help you with the process.