If you booked a Volaris flight ticket to attend your friend’s wedding and a few hours before your flight departure, they unexpectedly cancel your flight, then you can reach their customer care services to complain about the experience and get the desired assistance in this unpleasant situation. If you are searching How Do I Complain to Volaris? Then You must go through the information provided in the forthcoming section to know the ways to complain to Volaris.

What are the ways to complain to Volaris?

via phone number: The foremost alternative to reach the airline and complain about your experience is by dialing the official Volaris Customer Service Phone Number. Within a few minutes, the call will be answered by a recorded voice that will instruct you to press one number from the presented IVR menu. 

Press 1: To select your language

Press 2: To book a flight ticket

Press 3: To complaint about your experience

Press 4: To manage booking

Press #: To request a callback

After selecting the preferred number, your call will be navigated to the corresponding Volaris representative, who will listen to your complaint and suggest you the finest possible alternative to justify you. 

via complaint form: This is an important medium to reach the airlines and share your traveling feedback. To utilize this medium, customers are required to follow the below-mentioned steps carefully:

  • Start the process by visiting the official Volaris website.

  • Tap on the contact option from the top menu.

  • Soon you will be navigated to the contact page. You need to scroll a little to discover the request form link.

  • As you hit the link, you will be navigated to another page. 

  • Now to proceed any further, You must enter your registered id and password to login into your account.

  • As the request form generates, you need to fill in all the required fields marked with stars. You must also specify your issue in the message space provided and attach the relevant documents by pressing the link key.

  • Finally, to terminate the complaint process hit the submit button. 

via live chat: Volaris allows customers to chat with them on WhatsApp and messenger to share their experiences or travel-related concerns. To complain to Volaris via this medium following instructions must be obeyed:

  • Visit the official webpage of Volaris.

  • Tap on the contact section.

  • Sign in to your Volaris account.

  • From the available list of alternatives, press the chat with us option.

  • Type your issues in the chat box and press the submit button.

  • Soon you will be guided by virtual representation to resolve your issues. 

via social media: Nowadays, social media has become an important platform for sharing your reviews. If you are not satisfied with Volaris services, you can use this option to share your feedback. You must frame your issue with the airline, tag the official Volaris handler and post it on the following platforms.  

Facebook: facebook.com/volaris

Twitter: twitter.com/volaris

Instagram: instagram.com/volaris

Now you also have the flexibility to receive assistance for your inconvenience by sharing your problem via message.


By referring to the information provided above, customers can complain to the airlines. From all the mentioned methods, dialing the Volaris Customer Service Phone Number is the best available alternative to complain to the representative directly.