Salesforce 360 is a unified platform that offers a shared view of customer data to businesses, enabling an enhanced customer experience and improved customer care. It integrates all departments and their interactions with sales, marketing, and customer service teams into a single CRM, providing personalized and real-time interactions. Features include Marketing Cloud, Sales Cloud, Commerce Cloud, Service Cloud, and Analytics, among others. Advantages of Salesforce 360 include unified data, streamlined consent management, optimized service with Einstein Insights, and AI-powered solutions. https://www.innovadeltech.com/salesforce-360-everything-you-need-to-know/